https://nova.newcastle.edu.au/vital/access/ /manager/Index ${session.getAttribute("locale")} 5 Design for service inclusion: creating inclusive service systems by 2050 https://nova.newcastle.edu.au/vital/access/ /manager/Repository/uon:42068 Thu 18 Aug 2022 08:31:28 AEST ]]> Working consumers' psychological states in firm-hosted virtual communities https://nova.newcastle.edu.au/vital/access/ /manager/Repository/uon:37889 Thu 10 Jun 2021 15:24:02 AEST ]]> Links between organisational and customer variables in service delivery: evidence, contradictions and challenges https://nova.newcastle.edu.au/vital/access/ /manager/Repository/uon:6490 Sat 24 Mar 2018 07:47:13 AEDT ]]>