Customer service in emergency relief chains
Oloruntoba, Richard, Gray, Richard
Do status levels in loyalty programmes change customers' willingness to pay?
Mathies, Christine, Gudergan, Siegfried P.
Epilogue to the special issue and reflections on the future of engagement research (commentary)
Hollebeek, Linda D., Conduit, Jodie, Sweeney, Jill, Soutar, Geoffrey, Karpen, Ingo O., Jarvis, Wade, Chen, Tom
Value creation architecture and engineering: a business model encompassing the firm-customer dyad
Ngo, Liem Viet, O'Cass, Aron
Are you sure you would like to clear your session, including search history and login status?