Communicating with older people
- Higgins, I., Conway, J., Hullick, C., Maslin-Prothero, S., Day, Jenny, Armitage, D., Hewett, J.
Discharge planning and continuity of care
Key attributes of patient-safe communication
- Levett-Jones, T., Gilligan, C., Outram, S., Horton, G.
Critical conversations for patient safety: an essential guide for health professionals
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