Customer satisfaction with commercial airlines: the role of perceived safety and purpose of travel
- Creator: Ringle, Christian M. , Sarstedt, Marko , Zimmermann, Lorenz
- Resource Type: journal article
- Date: 2011
Confirmatory tetrad analysis in PLS path modeling
- Creator: Gudergan, Siegfried P. , Ringle, Christian M. , Wende, Sven , Will, Alexander
- Resource Type: journal article
- Date: 2008