Rethinking customer expectations of service quality: are call centres different?
- Creator: Dean, Alison M.
- Resource Type: journal article
- Date: 2004
Carbon storage in the soils and vegetation of contrasting land uses in northern New South Wales, Australia
- Creator: Young, R. , Wilson, B. R. , McLeod, M. , Alston, Clair Louise
- Resource Type: journal article
- Date: 2005
Competency based teaching: the need for a new approach to teaching clinical skills in the undergraduate medical education course
- Creator: Sanson-Fisher, R. W. , Rolfe, I. E. , Williams, N.
- Resource Type: journal article
- Date: 2005
The experience of insomnia among older women
- Creator: Byles, Julie E. , Mishra, G. D. , Harris, Margaret A.
- Resource Type: journal article
- Date: 2005
Using examiner reports to identify quality PhD theses
- Creator: Bourke, Sid , Holbrook, Allyson , Lovat, Terence
- Resource Type: conference paper
- Date: 2005
Synergies and balance between values education and quality teaching
- Creator: Lovat, Terence
- Resource Type: conference paper
- Date: 2007
The peer-review process and its relationship with environmental and occupational health (editorial)
- Creator: Smith, Derek R. , Guidotti, Tee L.
- Resource Type: journal article
- Date: 2008
Understanding the role of retail store service in light of self-image: store image congruence
- Creator: O'Cass, Aron , Grace, Debra
- Resource Type: journal article
- Date: 2008
Maintaining quality of Japanese-style green tea after harvest
- Creator: Golding, J. B. , Roach, P. , Krahe, J. , Satyan, S. , Onozawa, A. , Ito, M.
- Resource Type: conference paper
- Date: 2010
Synergies and balance between values education and quality teaching
- Creator: Lovat, Terence J.
- Resource Type: journal article
- Date: 2010
The Quality of Environmental Impact Statement (EIS) in Bangladesh
- Creator: Kabir, S. M. Zobaidul , Momtaz, Salim , Gladstone, William
- Resource Type: conference paper
- Date: 2010
Clinical indicators for routine use in the evaluation of early psychosis intervention: development, training support and inter-rater reliability
- Creator: Catts, Stanley V. , Frost, Aaron D. J. , O'Toole, Brian I. , Carr, Vaughan J. , Lewin, Terry , Neil, Amanda L. , Harris, Meredith G. , Evans, Russell W. , Crissman, Belinda R. , Eadie, Kathy
- Resource Type: journal article
- Date: 2011
Effect of edible coatings on some quality characteristics of sweet cherries
- Creator: Lim, R. , Stathopoulos, C. E. , Golding, J. B.
- Resource Type: journal article
- Date: 2011
2011: year in review: from rabbits to dragons
- Creator: Ackland, Stephen , Fukuda, Yuko
- Resource Type: journal article
- Date: 2012
Optimising the quality of NSW Central Coast green tea
- Creator: Krahe, James
- Resource Type: thesis
- Date: 2012
The environment of inpatient healthcare delivery and its influence on the outcome of care
- Creator: O'Connor, Margaret , O'Brien, Anthony , Bloomer, Melissa , Morphett, Julia , Peters, Louise , Hall, Helen , Parry, Arlene , Recoche, Katrina , Lee, Susan , Munro, Ian
- Resource Type: journal article
- Date: 2012
Evaluation of rural stroke services: does implementation of coordinators and pathways improve care in rural hospitals?
- Creator: Cadilhac, Dominique A. , Purvis, Tara , Kilkenny, Monique F. , Longworth, Mark , Mohr, Katherine , Pollack, Michael , Levi, Christopher R.
- Resource Type: journal article
- Date: 2013
How difficult are exams? A framework for assessing the complexity of introductory programming exams
- Creator: Sheard, Judy , Simon, , Teague, Donna , Carbone, Angela , Chinn, Donald , Clear, Tony , Corney, Malcolm , D'Souza, Daryl , Fenwick, Joel , Harland, James , Laakso, Mikko-Jussi
- Resource Type: conference paper
- Date: 2013
Benchmarking a set of exam questions for introductory programming
- Creator: Sheard, Judy , Simon , Dermoudy, Julian , D'Souza, Daryl , Hu, Minjie , Parsons, Dale
- Resource Type: conference paper
- Date: 2014
Low dose gamma irradiation does not affect the quality, proximate or nutritional profile of 'Brigitta' blueberry and 'Maravilla' raspberry fruit
- Creator: Golding, John B. , Blades, Barbara L. , Satyan, Shashirekha , Jessup, Andrew J. , Spohr, Lorraine J. , Harris, Anne M. , Banos, Connie , Davies, Justin B.
- Resource Type: journal article
- Date: 2014