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A conceptual framework to manage e-loyalty in business-to-consumer e-commerce

A data-driven approach to reverse engineering customer engagement models: towards functional constructs

A hierarchical model of perceived value of group-oriented travel experiences to major events and its influences on satisfaction and future group-travel intentions

Advancing a conceptual model for understanding the drivers of group-oriented travel behaviour to large-scale events

Advancing food well-being in poverty through intersectionality

An analysis of group-travel motivations for major social-orientated events

An e-retailing assessment of perceived website-service innovativeness: implications for website quality evaluations, trust, loyalty and word of mouth

An empirical assessment of consumers' evaluations of web site service quality: conceptualizing and testing a formative model

An examination of not-for-profit stakeholder networks for relationship management: a small-scale analysis on social media

An examination of the moderating effects in the group travel satisfaction-loyalty relationship

An investigation of B2C internet commerce: e-service quality's impact on satisfaction, attitudes and behaviours

Appetite for distraction? A systematic literature review on customer smartphone distraction

Assessing customers' perceived value of the online channel of multichannel retailers: a two country examination

B2B marketing scholarship and the UN sustainable development goals (SDGs): A systematic literature review

Challenges and Consumer Trust in Blockchain Wine Traceability

Clustering consumers and cluster-specific behavioural models

Connected wine packaging in retail: quantifying customer interaction and preferences for wine information

Creating a metaverse-me: Exploring the consumer avatar creation process

Creating commercially compelling website-service encounters: an examination of the effect of website-service interface performance components on flow experiences

Creating compelling e-service encounters: examining e-service attributes and flow

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