Your selections:
An examination of the moderating effects in the group travel satisfaction-loyalty relationship
- Rosenberger III, P. J., Rahman, Mohammad, Carlson, Jamie
- Carlson, Jamie, O'Cass, Aron, Ahrholdt, Dennis
Customer satisfaction with sommelier services of upscale Chinese restaurants in Hong Kong
- Lau, Tommy, Cheung, Man Lai, Pires, Guilherme D., Chan, Carol
Engaging Gen Y customers in online brand communities: a cross-national assessment
- Carlson, Jamie, Rahman, Syed Mahmudur, Rahman, Mohammad M., Wyllie, Jessica, Voola, Ranjit
Enhancing service loyalty: the roles of delight, satisfaction, and service quality
- Ahrholdt, Dennis C., Gudergan, Siegfried P., Ringle, Christian M.
Exploring the influence of customers' time horizon perspectives on the satisfaction-loyalty link
- Kuppelwieser, Volker G., Sarstedt, Marko
Market segmentation and non-uniform Shariah standards in Islamic finance
- Berg, Nathan, El-Komi, Mohammed, Kim, Jeong-Yoo
Mediating role of relationship quality in online services
- Keating, Byron W., Alpert, Frank, Kriz, Anton, Quazi, Ali
The effect of corporate image in the formation of customer loyalty: an Australian replication
- Hart, Allison E., Rosenberger III, Philip J.
- Stevens, Shawn, Rosenberger III, Philip J.
The link between customer satisfaction and loyalty: the moderating role of customer characteristics
- Schirmer, Nadine, Ringle, Christian M., Gudergan, Siegfried P., Feistel, Matthias S. G.
- Ting, Hiram, Tan, Kim-Lim, Lim, Xin-Jean, Cheah, Jun-Hwa, Ting, Qian-Hui, Ting, Hui-Bun
Are you sure you would like to clear your session, including search history and login status?