Your selections:
What drives higher active customer engagement in luxury brands’ social media? Measurement and contingencies
- Aldhamiri, Ali, Carlson, Jamie, Vilches-Montero, Sonia, Rahman, Syed Mahmudur, Gudergan, Siegfried P.
Understanding e-WOM influence using social location based services: qualitative evidence from service encounters
- Carlson, Jamie, Rahman, Mohammad M., Rosenberger III, Philip, Holzmüller, Harmut H.
- Voola, Ranjit, Wyllie, Jessica, Carlson, Jamie
- Hernandez, Jessica, Carlson, Jamie, Rosenberger III, Philip J.
Towards a conceptualisation of customer perceived value in periodic hallmark events
- Olivier, Lizette, Carlson, Jamie, Lyons, Kevin
To follow the yellow brick road: exploring the journey to mental well-being consumption
- Wyllie, Jessica, Carlson, Jamie
Theories Informing eHealth Implementation: Systematic Review and Typology Classification
- Heinsch, Milena, Wyllie, Jessica, Carlson, Jamie, Wells, Hannah, Tickner, Campbell, Kay-Lambkin, Francis
- Hung, Yu-chen, Zheng, Xue, Carlson, Jamie, Giurge, Laura M.
- Voola, Ranjit, Casimir, Gian, Carlson, Jamie, Anushree Agnihotri, M.
- Carlson, Jamie, Rosenberger III, Philip J., Paynter, John
- Sepehr, Sorush, Carlson, Jamie, Rosenberger III, Philip, Pandit, Ameet
- Dwivedi, Yogesh K., Ismagilova, Elvira, Hughes, D. Laurie, Carlson, Jamie, Filieri, Raffaele, Jacobson, Jenna, Jain, Varsha, Karjaluoto, Heikki, Kefi, Hajer, Krishen, Anjala S., Kumar, Vikram, Rahman, Mohammad M., Raman, Ramakrishnan, Rauschnabel, Philipp A., Rowley, Jennifer, Salo, Jari, Tran, Gina A., Wang, Yichuan
Scroll, Stop, Shop: Decoding impulsive buying in social commerce
- Azad Moghddam, Hamed, Carlson, Jamie, Wyllie, Jessica, Mahmudur Rahman, Syed
SafeCX: a framework for safe customer experience in omnichannel retailing
- Rahman, Syed Mahmudur, Carlson, Jamie, Chowdhury, Noman H.
Return on Investment of Complaint Management: A Review and Research Agenda
- Carlson, Jamie, Sourdin, Tania, Armstrong, Christine, Watts, Martin, Carlyle, Tanya
Resource-based model of e-business adoption in China: an empirical investigation
- Voola, Ranjit, Carlson, Jamie, Wong, Ho Jin, Li, Jeffrey Hou Jiun
- Carlson, Jamie, Voola, Ranjit
- Ahrholdt, Dennis C., Carlson, Jamie, O'Cass, Aron
Perceived Omnichannel Customer Experience (OCX): Concept, measurement, and impact
- Rahman, Syed Mahmudur, Carlson, Jamie, Gudergan, Siegfried P., Wetzels, Martin, Grewal, Dhruv
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