Investigating touchpoint use in omnichannels, and influence of company control on consumer judgements
- Creator: Hartsuyker, Suzanne
- Resource Type: thesis
- Date: 2023
Maximising omnichannel shopping intention: the impact of experiencing flow and satisfaction
- Creator: Muthaffar, Aisha , Vilches-Montero, Sonia
- Resource Type: conference paper
- Date: 2023
SafeCX: a framework for safe customer experience in omnichannel retailing
- Creator: Rahman, Syed Mahmudur , Carlson, Jamie , Chowdhury, Noman H.
- Resource Type: journal article
- Date: 2022