The customer loyalty cascade and its impact on profitability in financial services
- Creator: Hegner-Kakar, Anne-Kathrin , Richter, Nicole F. , Ringle, Christian M.
- Resource Type: book chapter
- Date: 2018
Cloud computing adoption and utilization drivers and inhibitors - case studies from large financial institutions in Australia
- Creator: Xia, Guolin Glen
- Resource Type: thesis
- Date: 2017
Examining the effect of relationship quality in the Hong Kong retail banking sector
- Creator: Tung, Brian , Carlson, Jamie
- Resource Type: conference paper
- Date: 2010
The relationship marketing orientation of Hong Kong financial services industry managers and its links to business performance
- Creator: Gordon, Tsui Luen On , Pires, Guilherme , Stanton, John
- Resource Type: journal article
- Date: 2008