Customer relationship management and firm performance
Coltman, Tim, Devinney, Timothy M., Midgley, David F.
Embracing a service-dominant logic within the supply chain
Keating, Bryon, Coltman, Tim, Kriz, Anton
Formative versus reflective measurement models: two applications of formative measurement
Coltman, Tim, Devinney, Timothy M., Midgley, David F., Venaik, Sunil
In pursuit of a sustainable supply chain: insights from Westpac Banking Corporation
Keating, Byron, Quazi, Ali, Kriz, Anton, Coltman, Tim
Modeling the operational capabilities for customized and commoditized services
Coltman, Tim, Devinney, Timothy M.
What drives the choice of a third-party logistics provider?
Anderson, Edward J., Coltman, Tim, Devinney, Timothy M., Keating , Byron
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