- Title
- A new paradigm for mental-health quality and safety: are we ready?
- Creator
- Short, Brooke; Marr, Carrie; Wright, Murray
- Relation
- Australasian Psychiatry Vol. 27, Issue 1, p. 44-49
- Publisher Link
- http://dx.doi.org/10.1177/1039856218797423
- Publisher
- Sage
- Resource Type
- journal article
- Date
- 2019
- Description
- Objective: Development of a Mental Health Quality and Safety Framework with co-designed priority areas for improvement. Method: A qualitative and inductive approach was utilised, including a literature search, consultations with staff and focus groups with consumers and carers. Results: Thematic analysis resulted in 32 categories, grouped into seven key themes. Combined with the evidence base, these were distilled into component parts of the Framework. Conclusions: A change in strategy and culture is required, balancing a traditionally centralised top-down approach to health care governance and improvement, with a complementary localised bottom-up model that embeds improvement science principles involving frontline staff, consumers and carers. This Framework, that centres on patient safety and quality improvement, in combination with a corresponding cultural change, can enhance clinical outcomes, service efficiency, staff morale and staff retention rates.
- Subject
- mental health; patient safety; health services; health policy; quality improvement
- Identifier
- http://hdl.handle.net/1959.13/1458508
- Identifier
- uon:45441
- Identifier
- ISSN:1039-8562
- Language
- eng
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