- Title
- Communication, collaboration and care coordination: the three-point guide to cancer care provision for aboriginal and Torres Strait Islander Australians
- Creator
- de Witt, Audra; Matthews, Veronica; Bailie, Ross; Garvey, Gail; Valery, Patricia C.; Adams, Jon; Martin, Jennifer H.; Cunningham, Frances C.
- Relation
- NHMRC.1044433 http://purl.org/au-research/grants/nhmrc/1044433
- Relation
- International Journal of Integrated Care Vol. 20, Issue 2, no. 10
- Publisher Link
- http://dx.doi.org/10.5334/ijic.5456
- Publisher
- Ubiquity Press
- Resource Type
- journal article
- Date
- 2020
- Description
- Aim: To explore health professionals' perspectives on communication, continuity and between-service coordination for improving cancer care for Indigenous people in Queensland. Methods: Semi-structured interviews were conducted in a purposive sample of primary health care (PHC) services in Queensland with Indigenous and non-Indigenous health professionals who had experience caring for Indigenous cancer patients in the PHC and hospital setting. The World Health Organisation integrated people-centred health services framework was used to analyse the interview data. Results: Seventeen health staff from six Aboriginal Community Controlled Services and nine health professionals from one tertiary hospital participated in this study. PHC sites were in urban, regional and rural settings and the hospital was in a major city. Analysis of the data suggests that timely communication and information exchange, collaborative approaches, streamlined processes, flexible care delivery, and patient-centred care and support were crucial in improving the continuity and coordination of care between the PHC service and the treating hospital. Conclusion: Communication, collaboration and care coordination are integral in the provision of quality cancer care for Indigenous Australians. It is recommended that health policy and funding be designed to incorporate these aspects across services and settings as a strategy to improve cancer outcomes for Indigenous people in Queensland.
- Subject
- indigenous people; cancer care coordination; integrated care; collaboration; communication; primary health care; SDG 3; Sustainable Development Goals
- Identifier
- http://hdl.handle.net/1959.13/1430434
- Identifier
- uon:38842
- Identifier
- ISSN:1568-4156
- Rights
- © 2020 The Author(s). This is an open-access article distributed under the terms of the Creative Commons Attribution 4.0 International License (CC-BY 4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. See http://creativecommons.org/licenses/by/4.0/.
- Language
- eng
- Full Text
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