- Title
- Retail entrepreneurs' exit intentions: influence and mediations of personality and job-related factors
- Creator
- Lindblom, Arto; Lindblom, Tara; Wechtler, Heidi
- Relation
- Journal of Retailing and Consumer Services Vol. 54, Issue May 2020, no. 102055
- Publisher Link
- http://dx.doi.org/10.1016/j.jretconser.2020.102055
- Publisher
- Elsevier
- Resource Type
- journal article
- Date
- 2020
- Description
- In this study we investigate retail entrepreneurs' exit intentions by focusing on their job satisfaction, job-related stress, customer orientation, and dispositional optimism. We develop and test four hypotheses with structural equation modelling on a sample of 365 retail entrepreneurs. Our results indicate that dispositional optimism is a substantial driver of retail entrepreneurs’ customer orientation and job satisfaction. Dispositional optimism also decreases their job-related stress. We also find that both customer orientation and job-related stress mediate the relationship between dispositional optimism and job satisfaction prior to exit intentions. Finally, we found that job satisfaction has a mediating effect on the relationship between job-related stress and exit intentions.
- Subject
- retail entrepreneurs; exit intentions; job satisfaction; dispositional optimism
- Identifier
- http://hdl.handle.net/1959.13/1420894
- Identifier
- uon:37650
- Identifier
- ISSN:0969-6989
- Language
- eng
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