Retail entrepreneurs' exit intentions: influence and mediations of personality and job-related factors

Title: Retail entrepreneurs' exit intentions: influence and mediations of personality and job-related factors
Creator: Lindblom, Arto; Lindblom, Tara; Wechtler, Heidi
Relation: Journal of Retailing and Consumer Services Vol. 54, Issue May 2020, no. 102055
Publisher Link: http://dx.doi.org/10.1016/j.jretconser.2020.102055
Publisher: Elsevier
Resource Type: journal article
Date: 2020
Description: In this study we investigate retail entrepreneurs' exit intentions by focusing on their job satisfaction, job-related stress, customer orientation, and dispositional optimism. We develop and test four hypotheses with structural equation modelling on a sample of 365 retail entrepreneurs. Our results indicate that dispositional optimism is a substantial driver of retail entrepreneurs’ customer orientation and job satisfaction. Dispositional optimism also decreases their job-related stress. We also find that both customer orientation and job-related stress mediate the relationship between dispositional optimism and job satisfaction prior to exit intentions. Finally, we found that job satisfaction has a mediating effect on the relationship between job-related stress and exit intentions.
Subject: retail entrepreneurs; exit intentions; job satisfaction; dispositional optimism
Identifier: http://hdl.handle.net/1959.13/1420894
Identifier: uon:37650
Identifier: ISSN:0969-6989
Language: eng
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