Hovering above the stream: perception, experience and identity at the frontline of work with Australian unemployed clients

Title: Hovering above the stream: perception, experience and identity at the frontline of work with Australian unemployed clients
Creator: Howard, Amanda; Agllias, Kylie; Schubert, Leanne; Gray, Mel
Relation: International Social Work Vol. 61, Issue 2, p. 219-233
Publisher Link: http://dx.doi.org/10.1177/0020872815618767
Publisher: Sage
Resource Type: journal article
Date: 2017
Description: This article reports on qualitative Australian research that was conducted with 32 workers from Job Services Australia and Emergency Relief agencies. Researchers investigated the operationalisation of assistance for unemployed people to illuminate the language, discourse and processes through which workers and unemployed people were constructed within the quasi-market culture. Findings included individualistic and behaviourist frames, paradoxical positions in relation to client choice and blame, and a metaphorical frame which reinforced position, status and difference. This study provides important evidence from the frontline of Australia’s deregulated employment services, adding to the growing body of international social work literature pertaining to neoliberal welfare reform.
Subject: Australia; discourse; emergency relief; employment services; neoliberalism; social policy; welfare
Identifier: http://hdl.handle.net/1959.13/1387302
Identifier: uon:32577
Identifier: ISSN:1461-7234
Language: eng
Reviewed

Collections

Goal 1: No Poverty

		Thumbnail	File	Description	Size	Format