- Title
- Quality assessment of experiential knowledge
- Creator
- Mancilla-Amaya, Leonardo; Sanín, Cesar; Szczerbicki, Edward
- Relation
- Cybernetics and Systems Vol. 43, Issue 2, p. 96-113
- Publisher Link
- http://dx.doi.org/10.1080/01969722.2012.654071
- Publisher
- Taylor & Francis
- Resource Type
- journal article
- Date
- 2012
- Description
- In recent years knowledge has been considered a critical organizational asset. As any other asset, knowledge provides value to organizations only when it conforms to a set of specifications and standards; in other words, when it is of good quality. Several proposals have addressed the issue of quality of knowledge, but there is not a widely accepted way of measuring such a concept. This article introduces a new approach to measure explicit knowledge in a semi-automatic way using software agents. The ideas described in this article are part of the e-Decisional Community concept, an agent-based platform for sharing experiential knowledge. The results of this research process show that it is possible to obtain a percentage of knowledge that represents an approximate measure of an individual's knowledge.
- Subject
- e-Decisional community; knowledge quality; knowledge quantity
- Identifier
- http://hdl.handle.net/1959.13/1310813
- Identifier
- uon:22094
- Identifier
- ISSN:0196-9722
- Language
- eng
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