Why do patients complain about how health professionals communicate?

Title: Why do patients complain about how health professionals communicate?
Creator: Kable, A. K.; Farmer, W.; Beitat, K.
Relation: Critical Conversations for Patient Safety: An Essential Guide for Health Professionals p. 26-37
Relation: http://www.pearson.com.au/products/K-L-Levett-Jones-Tracy/Critical-Conversations-for-Patient-Safety-An-Essential-Guide-for-Health-Professionals/9781486004270?R=9781486004270
Publisher: Pearson
Resource Type: book chapter
Date: 2014
Description: While a number of books address the concept of therapeutic communication, i.e. communication between health professionals and their patients, few extend this focus to include communication between health professionals, fewer still address the critical relationship between communication and patient safety. Critical Conversations in Patient Safety bridges that gap.
Subject: medical care; medical protocols; patient care; medical personnel; communication in medicine
Identifier: http://hdl.handle.net/1959.13/1067191
Identifier: uon:18334
Identifier: ISBN:9781486004270
Language: eng