Objects
Carlson, Jamie, O'Cass, Aron, Ahrholdt, Dennis. Elsevier; 2015. Assessing customers' perceived value of the online channel of multichannel retailers: a two country examination.
Carlson, Jamie, Ahrholdt, Dennis, Sridharan, Ramaswami, Simatupang, Togar. IGI Global; 2013. New insights into consumer loyalty of website-services: the quadratic effect of flow.