NOVA. The University of Newcastle's Digital Repository
List View
Showing items 1 - 3 of 3.
Add to Quick Collection All 3 Results
| Title | Author/Creator | Date | Full Text | Reviewed | |
|---|---|---|---|---|---|
| Working time flexibilities: a paradox in call centres? | Hannif, Zeenobiyah; McDonnell, Anthony; Connell, Julia; Burgess, John | 2010 | — | 
|
|
| Australian call centres: time to search for a new management model? | Connell, Julia; Hannif, Zeenobyah; Burgess, John | 2009 | — |
|
|
| Agreement making in Australian call centres | Burgess, John; Connell, Julia; Nolan, John | 2004 |
|
Author/Creator
- Hannif, Zeenobiyah (1)
- Hannif, Zeenobyah (1)
- McDonnell, Anthony (1)
- Nolan, John (1)
Keyword
- ICT (1)
- agreement making (1)
- flexible working hours (1)
- job classifications (1)
- labour process (1)
- management models (1)
- negotiated wage increases (1)
- organizational and workplace change (1)
Resource Type
- conference paper (2)
- journal article (1)
