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Title Author/Creator Date Full Text Reviewed
Add Casual academic staff in an Australian university : marginalised and excluded Ryan, Suzanne; Burgess, John; Connell, Julia; Groen, Egbert 2013 — Reviewed
Add What's trust got to do with it? Perceptions of trust in the call centre context Hannif, Zeenobiyah; Burgess, John; Connell, Julia; McDonnell, Anthony 2011 — Reviewed
Add Am I 'boverred'?: voice structures and related employee attitudes in call centres McDonnell, Anthony; Hannif, Zeenobiyah; Connell, Julia; Burgess, John 2010 — Reviewed
Add Can perception influence the value of the training and development experience in call centre's? Hannif, Zeenobiyah; Connell, Julia; McDonnell, Anthony; Burgess, John 2010 — Reviewed
Add Team functions in small call centres Hannif, Zeenobyah; McDonnell, Anthony; Connell, Julia; Burgess, John 2010 — Reviewed
Add Working time flexibilities: a paradox in call centres? Hannif, Zeenobiyah; McDonnell, Anthony; Connell, Julia; Burgess, John 2010 — Reviewed
Add Australian call centres: time to search for a new management model? Connell, Julia; Hannif, Zeenobyah; Burgess, John 2009 — Reviewed
Add Building an industrial relations system out of the sand: the case of Dubai Connell, Julia; Burgess, John 2009 —
Add Migrant workers, migrant work, public policy and human resource management (editorial) Connell, Julia; Burgess, John 2009 — Reviewed
Add Teamwork in call centres: real or imaginary? Hannif, Zeenobyah; McDonnell, Anthony; Connell, Julia; Burgess, Kenneth 2009 —
Add Call centres and the quality of work life: towards a research agenda Hannif, Zeenobiyah; Burgess, John; Connell, Julia 2008 — Reviewed
Add HRM and job quality: an overview Burgess, John; Connell, Julia 2008 — Reviewed
Add Introduction: call centres, the networked economy and the value chain Rainnie, Al; Barrett, Rowena; Burgess, John; Connell, Julia 2008 — Reviewed
Add Job quality: what does it mean, what does it matter?: comparisons between Australia and the UAE Connell, Julia; Burgess, John; Hannif, Zeenobiyah 2008 Full Text Reviewed
Add Globalisation and work in Asia: an introduction Burgess, John; Connell, Julia 2007 —
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