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Title Author/Creator Date Full Text Reviewed
Add Agreement making in Australian call centres Burgess, John; Connell, Julia; Nolan, John 2004 Full Text
Add Emerging developments in call centre research Burgess, John; Connell, Julia 2004 Full Text Reviewed
Add International aspects of temporary agency employment: an overview Burgess, John; Connell, Julia 2004
Add The temporary work sector in Australia and Ireland: differences and similarities Burgess, John; Connell, Julia; Green, Roy 2004 Reviewed
Add Reworking work: what are the issues for Australia? Burgess, John; Connell, Julia 2005 Full Text Reviewed
Add The temporary agency work sector in Australia and Ireland: modest, growing and under-recorded Burgess, John; Connell, Julia; Green, Roy 2005 Reviewed
Add Developments in the call centre sector: an overview Burgess, John; Connell, Julia 2006
Add The influence of precarious employment on career development: the current situation in Australia Connell, Julia; Burgess, John 2006 Reviewed
Add Temporary work and human resources management: issues, challenges and responses Burgess, John; Connell, Julia 2006 Reviewed
Add Globalisation and work in Asia: an introduction Burgess, John; Connell, Julia 2007
Add Call centres and the quality of work life: towards a research agenda Hannif, Zeenobiyah; Burgess, John; Connell, Julia 2008 Reviewed
Add HRM and job quality: an overview Burgess, John; Connell, Julia 2008 Reviewed
Add Introduction: call centres, the networked economy and the value chain Rainnie, Al; Barrett, Rowena; Burgess, John; Connell, Julia 2008 Reviewed
Add Job quality: what does it mean, what does it matter?: comparisons between Australia and the UAE Connell, Julia; Burgess, John; Hannif, Zeenobiyah 2008 Full Text Reviewed
Add Australian call centres: time to search for a new management model? Connell, Julia; Hannif, Zeenobyah; Burgess, John 2009 Reviewed