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| Title | Author/Creator | Date | Full Text | Reviewed | |
|---|---|---|---|---|---|
| Am I 'boverred'?: voice structures and related employee attitudes in call centres | McDonnell, Anthony; Hannif, Zeenobiyah; Connell, Julia; Burgess, John | 2010 | — | 
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| Can perception influence the value of the training and development experience in call centre's? | Hannif, Zeenobiyah; Connell, Julia; McDonnell, Anthony; Burgess, John | 2010 | — |
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| Employment relations in multinational enterprises in Australia: a review of existing studies and the methods employed | McDonnell, Anthony; Burgess, John; Russell, Helen; Sablock, Gitika; Stanton, Pauline | 2010 | — |
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Author/Creator
- Connell, Julia (2)
- Hannif, Zeenobiyah (2)
- Russell, Helen (1)
- Sablock, Gitika (1)
- Stanton, Pauline (1)
Keyword
- call centres (2)
- employee attitudes (1)
- employee perception (1)
- employee voice channels (1)
- employees (1)
- employment relations (1)
- human resource management (1)
- industrial relations (1)
- multinational enterprises (1)
- training and development (1)
