Information and Communication Technology has provided a medium for data transfer and brought regional and remote construction projects closer to their head offices. Rapid technological advances and affordable information technologies have enabled efficient digital document management through data transfer and data warehousing (database systems). However, the physical telecommunication infrastructure is an important determinant for the success of ICT engagement, especially where these infrastructures are not fully available, in remote and rural areas. Therefore, some of the projects in regional areas may not employ all potential ICT tools. This paper investigates the engagement of Information and Communicatuion Technology (ICT) by a major contracting organization in rural infrastructure projects in Australia. The focus of the study was on power generation infrastructure, in particular the use of two ICT tools 'Authorised Shared Database System (ASDS)' and the 'electronic mailing system'. The study engaged three case projects from a leading power infrastructure contractor. It was found that ICT contributed to improved communication in these projects. ICT enabled various types of documents including images to be communicated to different stakeholders on the project more effectively than the traditional communication medium. Training programs are more focused on head office staff than project office staff and most were trained within two years. Although most enjoyed the benefits of ICT engagement, there were a few difficulties such as minor system failures and inadequate speed of the network to transfer large documents.
WCPM 2004: World of Construction Project Management: 1st International Conference. Proceedings of the First International Conference World of Construction Project Management (Toronto, Canada 27-28 May, 2004) p. 50-60