Please use this identifier to cite or link to this item: http://hdl.handle.net/1959.13/35425

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Title
The impact of information and communication technology (ICT) on project team dynamics and work design
Author/Creator
Sher, Willy;  Gameson, Rod
Institution
The University of Newcastle. Faculty of Engineering & Built Environment, School of Architecture and Built Environment
Description
Numerous reports worldwide have highlighted degrees of client dissatisfaction with the services they receive from the construction industry putting forward issues such as: consultants’ performance, speedy and reliable service and value for money. Change in the industry has been significantly driven by large client organisations demanding a better service from project team participants. A key factor in tachieving successful project outcomes is the nature of the relationship between members of t project teams, including clients, which needs to be established as early as possible in a project’s life cycle. This paper discusses the impact of the growth of ICT usage on construction project teams, specifically in terms of how it’s implementation affects such teams, and the individuals within them, taking into account process changes, work design and skills development relevant to project teams working in virtual environments. It then reports some of the outcomes of a research pilot study which investigated project team dynamics from the standpoint of “people and process” issues; concentrating on project team members’ experiences and their reflections on how changes and improvements to their work situation could be facilitated in the future. The paper concludes that the key factor in achieving successful outcomes was the need for a project team strategy to implement ICT, supported by appropriate knowledge, understanding and skills to ensure that the technology was utilized to its full potential.
Relation
2nd International Conference on Construction in the 21st Century (CITC II). Proceedings of the Second International Conference on Construction in the 21st Century: Sustainability and Innovation in Management and Technology (Hong Kong 10-12 December, 2003) p. 486-491
Relation
http://www.fiu.edu/~citc/citc2/citc2.htm
Date
2003
Publisher
CITC II / Florida International University
Keyword(s)
information and communication technology (ICT);  work design;  project team dynamics
Resource Type
conference paper
Identifier
http://hdl.handle.net/1959.13/35425
Identifier
ISBN:9889737019
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"The impact of information and communication technology (ICT) on project team dynamics and work design"
 
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