Please use this identifier to cite or link to this item: http://hdl.handle.net/1959.13/32367

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Title
Evaluating an organisation's learning culture using learning histories
Author/Creator
Jefferies, Marcus C.;  Chen, Swee Eng;  Zenke, Ralf
Description
This research describes a recently developed approach to organisational learning known as "learning history". Learning history involves the analysis and reflection on project experiences and business processes. The learning history of a construction industry organisation is documented and the outcomes of the learning history are used to evaluate the organisation’s methods of acquiring and managing knowledge. This learning history technique is applied in a practical setting to a case study of the Tasmanian State Public Health Sector, Australia. The findings of the learning history are used to evaluate the organisation’s knowledge management in order to evaluate its "learning culture". The organisation developed new learning capabilities and learning history is a practical tool for organisational learning which can be widely used for knowledge transfer. Fostering knowledge management leads, indirectly, to more efficient and effective processes. In order to sustain the organisation’s learning culture then, improvement of its organisational learning style, the learning process (knowledge management), and its organic learning style is necessary.
Relation
Knowledge Management in the Construction Industry: a Socio-Technical Perspective p. 185-202
Relation
http://www.igi-pub.com/books/details.asp?id=4485
Date
2005
Publisher
IGI Publishing
Keyword(s)
organisational learning;  learning history;  construction industry;  Tasmanian State Public Health Sector;  knowledge transfer;  knowledge management
Resource Type
book chapter
Identifier
http://hdl.handle.net/1959.13/32367
Identifier
ISBN:1591403618
Full Text
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Subject
"Evaluating an organisation's learning culture using learning histories"
 
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