GlobalView

Rainnie, Al

Statistics
Title Hits Visitors Downloads
Frontline employees' views on organizational factors that affect the delivery of service quality in call centers 152 131 0
Introduction: call centres, the networked economy and the value chain 186 175 0
Symbolic analysts in the new economy: call centres in less favoured regions 111 100 1
Repository Search URL

Rainnie, Al

Formatted Bibliography URL

Rainnie, Al

Bibliography Markup

To include a live feed of this author's bibliography on a static Web page (e.g., a personal home page), add the following HTML code to the body of your HTML.